Questions to Ask When Hiring a Professional Paint Company

Ask the right questions to your professional painters to achieve your desired results!

When it comes to giving your home a fresh new look, hiring a professional painting company is often the best way to achieve the outstanding and long lasting results you are looking for. However, not all painting companies are created equal, and it’s essential to ask the right questions to ensure you choose the correct paint company for your project. By asking the following questions, you can gain valuable insights and make an informed decision when hiring a professional painting company.

  1. Are you insured?

One of the most critical questions to ask any painting company is whether they are insured. A legitimate and reputable painting company should have liability insurance and workers’ compensation coverage. Which is important to protect both you and their employees in case of accidents or damages during the project.


Gen/X Answer: We have full WCB coverage and $2 million liability insurance!


  1. How long have you been in business?

Experience matters when it comes to professional painting. Inquire about the company’s years of experience in the industry. A well-established painting company with a solid track record is more likely to have the necessary expertise and knowledge to handle various painting projects effectively.


Gen/X Answer: We have been in business since 2014.


  1. Can you provide references or portfolio of past projects?

Requesting references or asking to see a portfolio of past projects allows you to assess the quality of their work. Contacting previous clients or examining their portfolio will give you an idea of their style, attention to detail, and ability to meet deadlines. It’s an excellent opportunity to gauge their level of professionalism and determine if they are a good fit for your project.


Gen/X Answer: See many photos of completed projects HERE on our website, or on our Instagram and Facebook pages!


  1. What type of preparation and painting process do you follow?

A professional painting company should have a clear and detailed process for preparing surfaces and applying paint. Inquire about their surface preparation techniques, such as cleaning, sanding, and priming. Additionally, ask about the type of paint they use and how many coats they typically apply. A company that emphasizes proper preparation and follows a thorough painting process is more likely to deliver exceptional and long-lasting results.


Gen/X Answer: We have a detailed break down of our processes on each service page on our website! Also during an in person quote – we are sure to give a detailed explanation of the standard processes we follow. See more about our processes here: Cabinet, Interior, and Exterior.


  1. Do you provide a written estimate?

To avoid any surprises or disputes later on, it’s crucial to obtain a written estimate from the painting company. The estimate should include the scope of work, materials to be used, the number of coats, preparation details, and a breakdown of costs. Having everything in writing ensures transparency and allows you to compare quotes from different companies accurately.


Gen/X Answer: We provide a written estimate that has a detailed cost breakdown, for every quote we produce.


  1. Do you offer a warranty or guarantee your work?

A reputable painting company stands behind the quality of its work and offers a warranty or guarantee. Inquire about their warranty policy, including the duration and what it covers. A warranty demonstrates the company’s commitment to customer satisfaction and provides peace of mind that they will rectify any issues that may arise after the project is completed.


Gen/X Answer: We offer a 5 year warranty on all painting jobs completed!


  1. How do you handle unexpected issues or changes during the project?

Painting projects may encounter unexpected issues or changes along the way. Ask the company how they handle such situations. A professional painting company should have a process in place to communicate effectively with you, provide solutions, and address any concerns promptly. Flexibility and responsiveness are essential qualities to look for in a painting company.


Gen/X Answer: Our team is trained to problem solve issues with the ultimate goal of leaving the client satisfied and happy with the job completed.



Hiring a professional painting company is an investment in your home’s appearance and value. By asking the right questions, you can ensure you hire a reputable and reliable painting company that will deliver outstanding results. Remember to inquire about their insurance, experience, references or portfolio, preparation and painting process, written estimate, warranty or guarantee, and their approach to unexpected issues. By doing so, you’ll be well on your way to finding the perfect painting company for your project.

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